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ActionCOACH Community Appreciation Event: Save the Date!

We’re hosting our annual appreciation event for all members of our ActionCOACH community, Tuesday December 10th, 2013 from 5 to 9 pm.  Save the date. More details to follow.  We look forward to seeing you there. Note: our November 6th, 2013 morning seminar has been cancelled.

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March 12, 2013 Customer Service Template

Now, Go and Make It So! CUSTOMER SERVICE TEMPLATE Set up Your Customer Service Policy Policy ·         A customer service policy is a written code of conduct for employees to utilize for serving customers. It could include how to respond to questions or deal with disgruntled customers

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8 things to do every day that will make you happier

Posted by Eric Barker in his “Barking Up the Wrong Tree” blog 1) Thank someone First thing in the morning, send an email thanking or praising someone. Research shows this can brighten your day.  2) Spend money — on someone else Harvard professor Michael Norton, author of Happy Money:

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Want to Increase Happiness and Meaning In Your Life?

Is a little bit of awe what you need to be a better person?  Is your calendar the secret to happiness?  What makes for a meaningful life?  Increase Happiness and Meaning In Your Life

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Elevator Pitches for the Twenty-First Century

The 60-second “elevator pitch” has been standard operating procedure for many decades.  But in the twenty-first century, this well-worn practice has grown a bit threadbare.  The McKinsey Global Institute estimates that the typical American reads more than one hundred thousand words every day.. e-mails, texts and tweets,

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