Set up Your Customer Service Policy

CUSTOMER SERVICE TEMPLATE Policy A customer service policy is a written code of conduct for employees to utilize for serving customers. It could include how to respond to questions or deal with disgruntled customers who want refunds. A policy can be short or it can be detailed

[read_more text="Read more" title="Read more" url="https://peakperformanceactioncoach.com/2013/01/25/set-up-your-customer-service-policy/" align="left"]
[divider_top]

To Be Successful, Do Less, Not More!

Success results not from adding things to your life but from letting go of them. When most people think about success, they think about adding things to their life: more money, more prestige, a nicer car, a bigger house. The problem with that way of thinking is

[read_more text="Read more" title="Read more" url="https://peakperformanceactioncoach.com/2012/12/03/to-be-successful-do-less-not-more/" align="left"]
[divider_top]

Tame the E-Mail Madness!

Get Control! Here’s a simple system to get control of your e-mail inbox — and your life.  Inbox Zero philosophy keeps messages manageable and increases your productivity. By Gregory Karp, Chicago Tribune reporter November 25, 2012 Eight. That’s how many emails are in my Microsoft Outlook inbox at this moment.

[read_more text="Read more" title="Read more" url="https://peakperformanceactioncoach.com/2012/11/25/tame-the-e-mail-madness/" align="left"]
[divider_top] [divider_top] [divider_top]

Some Businesses Choose Not to Grow

One of the biggest decisions business owners face is whether to try to expand their businesses. This may seem like a silly question: Who wouldn’t want a business to grow? But owners who choose growth can get stuck. For some, the issue is how to handle delegation.

[read_more text="Read more" title="Read more" url="https://peakperformanceactioncoach.com/2012/11/06/some-businesses-choose-not-to-grow/" align="left"]
[divider_top]

Seth Godin’s Acute Heptagram of Impact

The Acute Heptagram of Impact Not as catchy a title as Maslow’s Hierarchy of Needs, but I hope you’ll walk through this with me: I can outline a strategy for you, but if you don’t have the tactics in place or you’re not skilled enough to execute,

[read_more text="Read more" title="Read more" url="https://peakperformanceactioncoach.com/2012/10/14/seth-godins-acute-heptagram-of-impact/" align="left"]
[divider_top]

Use the Breakeven Tool Before Implementing Any Marketing Campaign

Before you begin any marketing campaign, use the breakeven tool to assess whether the campaign can reasonably expect to pay for itself.  In the example below, the campaign is expected to cost $10,000. If your average gross margin is 35%, then you’ll need to generate $29,000 in

[read_more text="Read more" title="Read more" url="https://peakperformanceactioncoach.com/2012/10/12/use-the-breakeven-tool-before-implementing-any-marketing-campaign/" align="left"]
[divider_top] [divider_top] [divider_top]